Reputation Inc. – The Value of Social Reputation on the Recommendation Web

Way back in the pre-Google dawn of the 1990’s Internet there was a much heralded approach to web search by a company called DirectHit. The message was simple: paying attention to the words in a document (and query) was not enough to do a good search job, we need to pay attention to the results people select.

To be fair, the first part of this idea – that the words or terms in a query and document were not enough – was accepted by then; at the time a couple of grad students at Stanford were doing some interesting things with links as a result ranking signal for the same reason. But where Boston-based DirectHit differed was it’s emphasis on engagement signals. For instance. the Direct Hit search engine harnessed the searching activity of millions of anonymous web searchers to rank websites based on often searchers selected a page, how long searchers spent viewing it, and where the page was ranked in the original search results list. Ultimately, Direct Hit’s so-called Popularity Engine ranked search results based on a formula that combined a variety of engagement signals to evaluate the page’s popularity. At the time the idea was fascinating and potentially powerful; so much so that Direct Hit was acquired by Ask Jeeves for more than $500m in stock.

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Whitepaper – How Operator-Branded Search can help Mobile Operators OTT the OTT

How Operator-Branded Search can help Mobile Operators OTT the OTT

By Lorcan Jordan, HeyStaks’ Business Development Manager

Voice and SMS revenues of Mobile Operators are in steady decline and OTT players dominate the emerging $340billion-valued Mobile VAS market.

What does this mean for Mobile Operators? What opportunities does Mobile VAS offer for new Mobile Operator revenues? What are the challenges and risks? And what are the options for Mobile Operators to once-again engage mobile data users and establish a differentiation in the new internet?

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Social search: searching the social Web or a social form of Web search?

For a number of years now, a growing trend in online information retrieval has been “social Web search” (or simply “social search”). It’s a term that continues to be tweaked and defined, and there are some quite different interpretations of what social search actually means. Generally speaking folks interpret social search to mean a form of Web search informed by the searcher’s social graph. The way in which the social graph informs search tends to be searching social feeds from the likes of Facebook, Google Plus and – once upon a time – Twitter. Posts or status updates containing links that match the user’s query can be integrated with regular search results. In this post we explore some of the ramifications of this approach to social search and suggest a different way of looking at things.

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